Complaint handling mechanism

At iioco, we are committed to providing the best service to our customers. To ensure that any complaints or issues are addressed promptly and effectively, we have established the following complaints handling mechanism

How to Contact Us:

If you have a complaint or need to discuss an issue, you can reach us through the following channels:

Resolution Timeline:

We strive to resolve all complaints as quickly as possible. Our commitment is to acknowledge your complaint within 24 hours and provide a resolution within 7 business days. In cases where additional time is required, we will keep you informed of the progress and expected resolution timeframe.